RAA customers may apply to defer a repayment if they are experiencing financial difficulties where:
Repayment deferrals can be negotiated for up to 12 months. Send your request to defer a repayment to rural.assist@raa.nsw.gov.au or phone the RAA on 1800 678 593.
Repayment deferral requests exceeding 12 months must be submitted in writing with the following supporting documentation;
These requests can be submitted to either: rural.assist@raa.nsw.gov.au or via fax (02) 6391 3098 or post to:
NSW Rural Assistance Authority
Locked Bag 23
ORANGE NSW 2800