NSW RAA publications
|Annual Report 2012|
|Complaint Management||121.4 KB|
|Guarantee of Service||110.3 KB|
|Improving Client and Customer Satisfaction||46.5 KB|
|Media Relations||40.8 KB|
|Managing Unresolved Complaints||57.8 KB|
To obtain copies of documents published by the NSW Rural Assistance Authority under the Government Information (Public Access) Act 2009 please go to www.industry.nsw.gov.au/about/access-to-information .