A NSW Government website

Rural Assistance Authority

Financial hardship assistance


If you are struggling to make the repayments on your loan, please contact the RAA to discuss your specific situation and circumstances.

Please send your request to recoveries@raa.nsw.gov.au or phone the RAA on 1800 678 593.

In some instances, a full financial assessment may be required and the following supporting documents will be requested:

  • Three years of financial statements and tax returns for the business and related entities
  • Three years of individual tax returns
  • Current statement of position
  • Current commitment schedule.